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Refund & Cancellation Policy

Refund & Cancellation Policy

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At Capital Bureaux, we pride ourselves on delivering strategic advisory services to the highest professional standard.

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1. Change of Mind

We do not offer refunds for change of mind once services have been booked or delivered.

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2. Cancellations

  • Workshops or engagements cancelled with more than 14 days’ notice may be rescheduled without penalty.

  • Cancellations within 14 days of the agreed start date may incur a cancellation fee of up to 50% of the quoted service fee, at our discretion.

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3. Consumer Guarantees

In line with the Australian Consumer Law, you are entitled to a remedy if our services:

  • Are not delivered with due care and skill

  • Do not match the description agreed upon

  • Fail to achieve the purpose for which they were provided (where this purpose was made clear)

If a problem arises, we will work with you to provide a suitable remedy, which may include re-delivery of services or a partial refund.

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4. Contact Us

For refund or cancellation enquiries, please contact:

Capital Bureaux Website: www.capitalbureaux.com

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